Freshworks Partner to Offer Solutions Built for Customer Engagement

Partnership to provide companies in the Benelux market with solutions that strengthen their customer engagement.

Utrecht, Netherlands  – TKC digital, a pioneer in knowledge base solutions in the Netherlands, for over 10 years, announced a partnership today with Freshworks, a customer engagement software company with a powerful suite of products. With this partnership, Freshworks and TKC digital will provide solutions for Benelux businesses to excel at customer engagement, from first touch to latest inquiry.

TKC digital has helped hundreds of companies connect with their customers in the digital space. Freshworks SaaS products provide a 360-degree view of the customer to deepen engagement for marketing, sales, support, and customer success professionals. Freshworks products are ready to go, easy to use, and offer a quick return on investment.

“We proudly announce this partnership. It’s refreshing and promising. At TKC digital we design customer engagement and knowledge management strategies with our customers. We implement these from a technological and business perspective. This partnership will enable us to do more of what we love to do most: creating advocates amongst our customers and their customers by servicing them right the first time.” said  Tinky Bart, CEO at TKC digital.

“Our partner network has been integral in growing our European presence. We are excited to have TKC digital onboard – as the partnership enables Freshworks to promote its growing portfolio of products, further its growth in the Benelux market and win more customers-for-life.” said Krish Ramachandran, Director of Partnerships, Europe, Freshworks.”

About Freshworks

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment. Headquartered in San Mateo, USA, Freshworks 3,000+ team members work in offices throughout the world. For more information visit www.freshworks.com.

© 2020 Freshworks Inc. All rights reserved. Freshworks, Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshmarketer, and the Freshworks logo are trademarks or registered trademarks of Freshworks Inc.

 

About TKC digital

 TKC digital helps organizations to answer their customers’ questions first time right, treating each questions as an opportunity to improve the service journey. Proven results confirm that this is the way to create loyal customers. We focus on the end customer and let technology facilitate the process. Not the other way around.

Our business/knowledge-management specialists, service content specialists and technical specialists love to help, which resulted in a proven track record of successful implementations. We have a large network and like to build customer user groups, so customers can learn from each other. We frequently organize events around topics that matter to our target audience.

 

Media Contact:

Meriam Boorsma: Meriam@tkcdigital.com

Headquarters: Brink 10, 3741AL, Baarn, Netherlands
www.tkcdigital.com

info@tkcdigital.com