
Arja starts with a laugh: "I have seen quite a few customer service departments from the inside. Usually, a lot of the same questions come in, and a large portion of them are relatively easy to answer. Well, that was definitely not the case here! So many questions, so diverse, and often quite complex too."
Why is this important?
Many people believe that AI always extracts the right information from data, but that is not true. Faulty source data leads to incorrect answers. That is why a strong and reliable foundation is essential. A solid base ensures that AI helps you improve and grow.
Our approach:
We help you build a solid knowledge management foundation. This foundation consists of five key building blocks:
Our expertise:
Benefits:
With our support, you can create a knowledge hub that distributes the right information across all channels and target groups. Let us help you make the most of your AI and knowledge management systems.
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