Knowledge management is becoming increasingly relevant across a broader range of organizational functions. It now serves more audiences, more channels, and more departments than ever before. In fact, it plays a crucial role anywhere organizations aim to work more efficiently, consistently, and with fewer errors.

The structure, quality, and accuracy of your knowledge are becoming increasingly important—especially if you have ambitions with AI. Along with that comes the need for strong governance, because someone must ensure that knowledge remains accurate, up to date, and continues to contribute to the desired business outcomes.

It's time for the Chief Knowledge Officer (CKO) to take a seat at the table—and for knowledge management itself to move further up the value chain.

Read our article in the Financial Daily.