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GenAI and knowledge management in customer contact. TKC has the answers!

What can AI do for you in terms of customer contact and knowledge management? And how do you implement AI in your organization?

For example, GenAI can:
- identify what's going on with your customer;
- detect missing knowledge;
- provide insight into duplicate content.

Now you might be thinking: 'Great, but how do I implement this in my company?' A valid question. And we have the answer . We specifically developed a methodology for AI in relation to knowledge management. With this, we help you apply AI within knowledge management in your organization in 8 steps.

Want to know more about our approach and what AI can do for you? We're always up for a good conversation, so feel free to get in touch!

WHY TKC?
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EXPERTISE

Years of experience in knowledge management and AI.

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PROVEN METHODOLOGY

Our approach works and will continue to work.

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COMPLETE SOLUTIONS

From discovery to implementation, we take care of everything.

TEAM TKC

Bij TKC digital helpen we bedrijven om hun klanten de service te bieden die ze verdienen. Door te luisteren naar klanten en de juiste tools en structuren te gebruiken, verhogen we klantloyaliteit en omzet, terwijl we de kosten verlagen. We maken kennismanagement leuk en effectief, en vereenvoudigen processen voor een betere klantervaring. Onze specialisaties omvatten strategie, kennismanagement, sociale media, en klantbeleving. TKC digital is een Tele'Train Talent Company en een bekroonde Oracle Service Cloud partner.

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BUSINESS CONSULTANTS

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COMMUNICATIE ADVISEURS

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CONTENT SPECIALISTEN

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TECHNISCH CONSULTANTS

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