
EXPERTISE
Years of experience in knowledge management and AI.
It’s December: Reflecting on an Extraordinary Year at TKC Digital
2023 has been a very special year for us at TKC Digital as we celebrated our 15th anniversary. But that’s not all—this year was packed with incredible milestones, numbers, and fun facts that we’d love to share with you.
Team TKC Grew by 40%!
In 2023, we welcomed 18 new colleagues to our team:
This brings our total to an amazing 47 TKC’ers!
We Love a Good Celebration
We’re big fans of events! This year we organized:
Our goal? To inspire you, connect you with like-minded professionals, and create opportunities to learn from one another—all while having a bit of fun.
In 2024, we’ll continue hosting amazing events, including Service Tomorrow. Will we see you there? Keep an eye on our events page for updates.
We also value team spirit and hosted several team-building activities:
Not to mention our quarterly business meetings and team gatherings.
So Many Clients!
We love our clients, and we hope they love us too! A special shoutout to NS, a loyal client since the very beginning. This year, we welcomed 9 new clients and worked on 50 projects across various organizations.
ChatGPT Takeaways
ChatGPT was a hot topic in 2023—and for us too! Here are our key takeaways for getting started with ChatGPT in your organization:
But most importantly: experiment and explore!
Stay tuned, as we’re working on a ChatGPT proposition to wrap up 2023. This includes a presentation on generative AI and its benefits, along with advice on how to use AI for knowledge management, content, and development.
Our Favorite Word
In 2023, Tinky introduced the phrase #hoeleukisdat (“how cool is that”). It even became a hashtag! How cool is that?
Our Go-To Lunch Spot
Our favorite lunch spot? Grand Café de Kerkbrink, conveniently located right next to our office. On Tuesdays, the market in front of our office is also a popular choice for lunch.
Talent Analysis for All Colleagues
Our team is made up of individuals with diverse backgrounds, interests, experiences, and talents. This year, everyone at TKC completed a TMA profile—a tool that provides insights into talents and competencies based on 300 questions.
This not only helps us understand each other better but also reveals what energizes us and how we can use these insights for client projects and career development at TKC.
KPN Goes Live with Oracle Knowledge Management
This year, we launched Oracle’s knowledge management solution OKA, with the knowledge base named JIP. Hundreds of KPN employees are now using it, and the initial feedback has been very positive.
Excited About Our Partnership with eGain
eGain, a knowledge management specialist, helps us offer clients a best-in-class solution. After attending Solve: AI and Knowledge Management in London, we brought the event to the Netherlands, where it was a hit with 40 attendees.
Our Favorite Coffee
The ultimate winner? Melange 4 by Coffee Knowledge Company B.V. This coffee was crowned the favorite after a tasting session to determine which brew TKC’ers liked best.
Here’s to 2024!
As we look back on an incredible 2023, we’re ready to take on the new year. If you’re planning to improve your knowledge management in 2024 or want to explore the possibilities, we’d love to chat.
For now, all that’s left to say is: Happy Holidays and a Wonderful New Year!
Years of experience in knowledge management and AI.
Our approach works and will continue to work.
From discovery to implementation, we take care of everything.
Bij TKC digital helpen we bedrijven om hun klanten de service te bieden die ze verdienen. Door te luisteren naar klanten en de juiste tools en structuren te gebruiken, verhogen we klantloyaliteit en omzet, terwijl we de kosten verlagen. We maken kennismanagement leuk en effectief, en vereenvoudigen processen voor een betere klantervaring. Onze specialisaties omvatten strategie, kennismanagement, sociale media, en klantbeleving. TKC digital is een Tele'Train Talent Company en een bekroonde Oracle Service Cloud partner.
Stay up to date with the latest developments and events from TKC digital!
Brink 10
3741 AL Baarn
Nederland
T: algemeen: 088-0600900
T: service: 088-0600999
E: info@tkcdigital.com