KMM 25 WRAPPED

On Wednesday, May 13, we celebrate our 25th KMM! And because it’s the 25th edition, we’re turning it into a special event: KMM25 Wrapped!

We look back with pride on the developments within knowledge management and AI. Together with customers and partners, we have organized 25 inspiring meetups over the past years in which professionals and organizations enthusiastically shared their vision. During this edition, we’re taking it a step further: no fewer than three customers will take the stage to share their experiences, challenges, and successes from practice. An inspiring gathering full of knowledge, inspiration, and real-world stories.

We have room for 150 people, so make sure to register soon!

During the Knowledge Management Meet-Up (KMM) by TKC digital, we invite knowledge management professionals to learn together and inspire each other. This annual event focuses on practical insights, innovative strategies, and valuable connections. Do you want to discover how your organization can make smarter use of knowledge? Then you don't want to miss the KMM!

Micha works as a Learning & Development Advisor at the Roadside Assistance department of ANWB. This means he is involved in employee training and development in all areas related to knowledge solutions. Whether it is creating effective training formats, developing writing guidelines for employees on the knowledge platform, or determining which technology best fits different learning needs, Micha approaches these challenges not only from a content perspective, but especially from his expertise in how people learn most effectively and how different learning methods can be combined to transfer knowledge in the best possible way.

Randy Schimanski. Knowledge creates connection. Every day, ANWB strives to support its members and employees as effectively as possible by focusing on collaboration and continuous improvement. Randy provides direction to the knowledge organization and brings content and technology together.

Cindy Kleindijk has been working at CAK for more than seven years. She started as a back-office manager and quickly recognized the opportunity to contribute more directly to customer support. More than 20 years ago, Cindy began her career in customer service, at the time by telephone. She progressed through various roles, including Team Manager, before becoming Manager Customer Service. She is now Advisor Customer Management for Long-Term Care Act (Wlz) and Social Support Act (Wmo) and Program Manager Customer Journeys.

Aleksander has been working at Rabobank for 17 years in a variety of roles. Over the past seven years, his focus has been on supporting retail customer service operations, with particular attention to implementations, incidents, feedback, and knowledge management. As Lead Knowledge & Information Management within Rabobank Retail, Aleksander works daily on strengthening and improving the information sources employees use. The goal is to help customers more quickly, consistently, and effectively. During the KMM meeting, he will share insights and experiences from practical day-to-day operations.