
EXPERTISE
Years of experience in knowledge management and AI.
With pride, we announce that Jasper Kakes will become the lead of TKC's new Customer Consulting proposition on January 1, 2025.
The customer consultants focus on mapping the end-to-end customer journey, optimizing it, and the role of AI within it. The aim is to create a better work environment for employees and an excellent experience for the customer.
To achieve this, the team supports organizations in improving customer-oriented processes and developing the optimal customer journey. They map out the data, information, and knowledge necessary to extensively automate and personalize the customer journey.
The customer consultants manage the entire process from organizational advice and setup to the implementation of (CX-) platforms.
For us, this is a logical expansion that we are very happy about, and with which we can do even more for our clients.
Welcome, Jasper!
Years of experience in knowledge management and AI.
Our approach works and will continue to work.
From discovery to implementation, we take care of everything.
Bij TKC digital helpen we bedrijven om hun klanten de service te bieden die ze verdienen. Door te luisteren naar klanten en de juiste tools en structuren te gebruiken, verhogen we klantloyaliteit en omzet, terwijl we de kosten verlagen. We maken kennismanagement leuk en effectief, en vereenvoudigen processen voor een betere klantervaring. Onze specialisaties omvatten strategie, kennismanagement, sociale media, en klantbeleving. TKC digital is een Tele'Train Talent Company en een bekroonde Oracle Service Cloud partner.
Stay up to date with the latest developments and events from TKC digital!
Brink 10
3741 AL Baarn
Nederland
T: algemeen: 088-0600900
T: service: 088-0600999
E: info@tkcdigital.com